Two-Factor Authentication (2FA) is a secure way of signing into your Equals account.


How will it work?

  • When you sign in to your Equals account, we’ll send you a one-time passcode to your mobile device
  • You then have to enter that code before you can be signed in. 
  • If you choose for us to remember your device, you will only be asked for a code on your first sign in.


What should I do?


These extra layers of security will only work if we have your correct mobile number.

  • Please check on your account that we have your correct mobile number
  • If not, please change this in your account.


If you would like to check or update your mobile number please call our Bussiness team on +44 (0) 20 7778 9302.