The best way to redeem the money on your Equals Go card is to use it in the UK. The card is free to use in the UK. Use our handy wallet exchange feature to exchange any foreign currencies you are holding into Sterling, then go shopping!
If you would prefer we send the money back to your bank account please call us on 02077789300. You can talk to us Monday to Friday (excluding bank holidays), from 9am to 5pm. There’s a £5 fee for this service.