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Equals Go Card

FAQs for the Equals Go card

What is the minimum age for ordering an Equals Go card?
You need to be 18 or over to order an Equals Go card.
Tue, 30 Jul, 2019 at 12:31 PM
Can I have a joint account?
Unfortunately it is not possible to have a joint account at the moment. All accounts are in the name of just one person.
Tue, 30 Jul, 2019 at 12:37 PM
Does Equals Go use 3D secure?
Yes, you can use the Equals Go card for online transactions that require you to go through 3D secure. 
Tue, 30 Jul, 2019 at 12:39 PM
Is the Equals Go card CHIP and PIN enabled?
Yes! Once you have activated your card you will be able to get your PIN on the website or the app.  Please be aware that there are still some merchants ...
Thu, 3 Oct, 2019 at 2:07 PM
Are there any restrictions to using contactless?
You will need to make a CHIP and PIN transaction before you make your first contactless transaction. You can find out your PIN on the website or on our app....
Tue, 30 Jul, 2019 at 12:52 PM
I think there are fraudluent transactions on my card
If you suspect fraud on your card, please pause the card immediately. This will prevent any further transactions. Once you've done that, report this to...
Tue, 30 Jul, 2019 at 1:00 PM
Do you have apps?
Yes! You can top up, exchange, check your balance and get your PIN on our apps. We have apps available for Android and iOS. Just search "Equals".
Tue, 30 Jul, 2019 at 1:08 PM