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The quickest way to get your Equals questions answered is to take a look at our popular topics below.

Equals Spend

How do I open an Equals Spend account?
We're delighted you're interested in joining.  To get started please share your details by registering through our website and we’ll call you ...
Tue, 9 Jun, 2020 at 12:52 PM
How can I contact the Equals Spend team?
Please speak with our team on 020 7778 9302 (Mon-Fri, 9am-5.30pm) or email us on business@equalsmoney.com.
Mon, 28 Sep, 2020 at 2:00 PM
Can I have an Equals Go and Equals Spend account?
Absolutely! Equals Go is the currency card for all your personal needs - holidays and online shopping. Equals Spend will make your work life easier with sim...
Mon, 28 Sep, 2020 at 2:01 PM
How do I increase our main account balance?
To load your main account balance, you must be a company controller on your account: Click the mango “increase” button at the top of your dashboard scr...
Tue, 9 Jun, 2020 at 12:32 PM
How do I top up our cards?
To top up a card on the online platform: Select “Cards” Click on “Top up card” Choose the card number you wish to top up. You can use the filter opti...
Tue, 9 Jun, 2020 at 12:44 PM
I’ve topped up the wrong card, is there a way to transfer funds between two cards?
To make card-to-card transfers, you must be a company controller on your account.  On the online platform: Select “Cards” on the navigation panel Sel...
Tue, 9 Jun, 2020 at 12:54 PM
How much can I load a user’s card with?
Any single card can hold up to £150,000 at any given time. However, you can only top up a card with a maximum of £10,000.00 per top up, but this can be done...
Tue, 9 Jun, 2020 at 12:56 PM
What is the difference between a company controller and a controller?
A company controller has full access to your company account. They can see everyone’s cards, their transactions, their balances, approve or reject top-up re...
Tue, 9 Jun, 2020 at 12:56 PM
How do I deactivate a user and their card if they no longer work for us?
To deactivate a user, you must be a company controller. On the online platform: Select “Users” Click “Manage users” Click on the user's name. Yo...
Tue, 9 Jun, 2020 at 12:58 PM
My card has been lost or stolen, what should I do?
First, pause the card on the Equals Spend app until you’re 100% sure it’s lost. If you pause the card, it cannot be used for transactions and you can resume...
Tue, 9 Jun, 2020 at 1:02 PM